Privacy Policy

In a nod to significance of personal information protection, we comply with "Personal Information Protection Law" and the privacy policy, and attempt to protect your privacies.

Definition of personal information

It is the information about a customer as individual (hereinafter referred to "Personal information"), and indicates the information that can identify the customer personally, such as name, address, telephone number. It also includes such information that the information that can indentify a person by combining other information to check it.

①Use of collected Personal Information
We may use Personal Information, including your name, address, telephone number, date of birth, email address, and other information including details of your transactions with us, for the following purposes.
(1) For shipment of orders from us; to send direct mail; for related after service; to send information about new products and services.
(2) For activities relating to the sale of our products; surveys; and other promotional information we deem relevant.
(3) To send gifts etc. as part of promotions etc.
(4) For the purpose of sending direct mail, samples etc. from other businesses we deem suitable.
(5) For preparing statistical data to support marketing, sales promotions and special features. In this case your information will be used anonymously.
(6) For credit authorization, credit monitoring, and management of accounts payable.
(7) For the fulfillment of relevant delegated duties assigned to us by another company that require processing all or some Personal Information.
(8) To respond to and answer your inquires.
②Choice in collection of Personal Information
Whether to fill in or enter Personal Information is your choice, but certain places on our forms and website pages are marked with “You must enter this information” or similar text. If you do not fill in these sections, we will not be able to confirm your identity and will not be able to process your request.
③Sharing your Personal Information
We will not share or disclose Personal Information we have received from you to any third party, excluding in the following cases.
(1) When we have obtained your consent.
(2) When required to by law etc.
④Entrusting Personal Information to other parties
We will not entrust Personal Information we have received from you to another party, excluding in the following cases.
(1) When we outsource to an outsourcing company with which we have signed a nondisclosure agreement pertaining to Personal Information some necessary task requiring the handling of Personal Information and with a purpose that is made clear to you.
(“Outsourcing company” may include a courier company that delivers orders; a printing company that produces labels for addressing catalogs; a credit card company specified when paying by credit card etc.)
⑤Disclosing and correcting Personal Information
(1) We will quickly (within a reasonable period) respond to requests to disclose or correct your Personal Information. For inquiries and to correct your personal information, please contact the Personal Information Service Center.
(2) In principle we do not respond to requests from family members for disclosure or correction of personal information.
⑥Applying for suspension of use/sharing of Personal Information
(1) Even when we use and share applicable Personal Information with your consent, if we receive a request from you to cease this use and sharing we will take action to cease this use. However, we cannot delete information necessary for the operations of our business.
(2) You can stop email, posted direct mail from us by contacting the Personal Information Service Center at the address listed below. Requests to cancel online registration and stop email newsletter subscriptions must be made separately.
⑦Items relevant to disclosure of Personal Information
 ◆Company name
  M-Visual co.,Ltd.
 ◆Personal Information Protection Supervisor
  ・M-Visual co.,Ltd. Management director
  ・Send Inquiries To: Personal Information Service Center (below)
 ◆Purposes for using Personal Information that may be disclosed
  As described in items (1)-(8) of section ①.
 ◆Where to direct complaints about handling of Personal Information that may be disclosed
  Personal Information Service Center (below)
 ◆Disclosure process
  As described in section ⑤.
Personal Information Service Center
Address:3F, Ujiden Bldg, 4-8-17 Nishitenma Kita-ku, Osaka City, 530-0047, Japan